Job Type: Full-time
Salary: $14.00 to $17.00 /hour
We’re looking for a new team member who is able to represent a high-end and patient-centered medical practice - a practice that strives for a 5-star customer service.
1 year of experience in Plastic Surgery, Medical Aesthetics, Spa, Retail, and/or customer service focused environment is preferred, but not required.
Responsibilities | Duties | Qualifications
Manage all incoming/outgoing phone calls with efficiency
Check in and check out patients visiting which include creating invoices and processing payments for all treatments and skin care products
Book and confirm patient appointments
Ability to work independently as well as in a team-environment setting
Have a high degree of accountability, integrity and drive for excellence
Maintain safe, secure, and healthy working environment by establishing and following standards and procedures and comply with medical and legal regulations
Deliver a 5-star customer service to ensure the best patient satisfaction over the phone or in person- overall patient experience is delivered with positive, warm demeanor and genuine attention
Have excellent communication skills and professional demeanor to represent the practice well - both in verbal and written communication
Maintain proactive approach and attention to schedule of appointments and resolving potential scheduling conflicts
Extreme attention to detail to enter patient records accurately and in a timely manner
Oversee product inventory, display product and maintain optimum level of product testers and brochures
Administrative tasks include, scanning and copying documents, mailing, running office errands, uploading photos
Cross-training duties for Front Office and Back Office include but not limited to: greet patients, answer phones, prepare and clean exam rooms, review and maintain appropriate level of inventory, schedule appointments, prepare documents for patient’s charts, follow up with patients concerns/needs, organize medical records and assist the Physician and the team as needed.
Must pick up quickly on technology such as Microsoft Office Suite, EMR, social media and other technologies added to the practice to streamline processes
Someone who has the ability to work overtime
Benefits: Paid time off, paid sick days, paid holidays, 401(k) - retirement plan.
How to Apply: Please provide your resume along with a cover letter briefly describing why you are interested in this role and why you are the ideal candidate.
Bring these items to:
OnDemand Employment Group
2011 Auto Center Drive #116
Oxnard CA 93036
8054854606 Refer your questions to one of our friendly staff members
Please bring two forms of valid identification and updated resume to speak with a recruiter.